Service Plans for Small & Medium Businesses

Here at Sentinel we prefer to protect our clients on a fixed price service plan so there are no surprises of the financial kind when something goes wrong.

For one monthly payment, we provide various levels of service from simply checking on your server every 5 minutes, through to unlimited IT support for your entire business.
We have a number of services to choose from depending on your needs and your budget.
Listed below are some scenarios and the service plans that suit to provide great service that’s always on budget.

Design Architects – 5 Workstations, 3 Laptops, No server

“Our computers are what earn us money so we need them up and running as much as possible, the laptops are really for sales staff and don’t hold much important stuff. We chose to have Sentinel give us complete cover on the Workstations but just ad-hoc on the laptops as required, this has allowed us to have the support and cover we need along with the flexibility we wanted, Sentinels plans allowed us to pick and choose what was right for us.”

 

Busy Recruiting Agency – 15 Workstations, 2 Servers

“In our office time really is money, we have 15 consultants working on databases all day and night and to maximize our return we need the PC’s up and running well all the time. We use Sentinels Business Protection Plan to cover our entire IT system day and night, it’s like having our own IT department but without the cost or hassle of hiring more staff and the best bit is we only get the one bill each month and it’s the same each time”

 

Chartered Accountants – 15 Workstations, 2 servers

“We were spending a lot of money on ad-hoc support for our servers which required a fair bit of maintenance and software upgrades so we saw the logic in Sentinels Server Guard Plans and chose them for both of our servers, this allowed us to accurately budget for our support costs and have unlimited support for our servers, which makes us sleep better at night”

 

Print Management and Graphics Design Co. – 1 Linux Server, 8 Mac’s, 7 PC’s

“Our IT system is not an easy one for most companies to tackle, but the guys at Sentinel not only had the knowledge, they provided us with a fixed price deal to look after the Linux Server along with the Mac’s and we added a couple of windows PC’s that we run our accounting software on into the plan as well, it’s great to know that all of this different technology can be maintained by one company and all for one price, we couldn’t be happier”

For more information on how we can help your business to get IT costs under control while having access to fast local support when you want it, call us on (09) 476 1498.

We look forward to hearing from you.