"I am very happy with the service, but what really impresses me about your team is the way you help me to understand what is going on, I feel that we have built a relationship which is much more than just the technical service and support you offer us.”

"Sentinel Technologies has very quickly become our most trusted supplier. Customer service is something that I value highly and Sentinel are second to nobody. Their professionalism combined with sharp prices makes them a pleasure to deal with."

“One of the most frustrating things about working in an office, is dealing with computer problems.

Since enagaging the services of Sentinel Technologies all these problems have been taken care of. The guys at Sentinel have professionally advised us on all aspects of our computers and have been very fast in responding to all calls. I feel secure in knowing that our computer system is in good hands.”

"Over the past decade, our business has become more and more reliant on technology," he says.
"We'd done our best to keep up with backups and security, but I was always concerned that we weren't adequately covered in the event of a major crash.

"So, it was a real relief to be able to talk with the guys from Sentinel Technologies and feel absolutely reassured that they were going to upgrade our system and support us to a level that gave us real security.”

"Over the past six months we have worked closely with them to install a new Linux server, install a rock-solid backup and work step-by-step through every aspect of our IT network to ensure it's working at maximum efficiency.  As you can imagine, that's been a major undertaking. So it's been great to work with a team who understand how important it is for us to remain productive while all this is going on.”

"The server installation, for example, was done over a weekend, which meant we didn't miss a beat. We finished work on the Friday afternoon on the old server and fired up the new server on Monday morning.”

"Over the years, we've worked with a number of IT support people who have all, I'm sure, done their best to meet our needs.  But until we hooked up with Sentinel, none of these suppliers had taken full responsibility to ensure our system was operating effectively and efficiently. Instead of waiting for crashes to happen, they are proactively looking for, and sorting, potential problems before they occur. “

"We now have a support agreement in place which not only gives us security in terms of IT service but also fixes our costs. We wouldn't be happier."

Sentinel Technologies were referred to us by a personal friend of one of the partners here.

Sentinel came in and did a free audit on our system and immediately found the root cause of our computer problem.  They presented a plan and that weekend they completely fixed all the problems on our network which had been causing us major productivity problems and costing us a great deal of time and money for months.

We are now on a support plan with Sentinel.  They take complete responsibility for our network and we get only one invoice a month, which is a breath of fresh air as we can get on with doing more important things.  We know that our backups are working properly and the Sentinel people always turn up when we need them.  They liaise with our software support company and organise everything directly with them so that we don’t have to be involved in the day to day operations.

The Sentinel people are very unobtrusive.  They come in after hours and take care of updating not only our computers and antivirus but also our other software applications such as Law Library, MYOB and Legal Forms.  We are very pleased with our move to Sentinel Technologies and they have consistently exceeded our expectations, we would recommend them to anyone.